Wenbd Terms & Conditions

1 Account Registration & Eligibility

To open an account on the wenbd platform, you must meet the following requirements. Compliance with these Terms & Conditions is mandatory.

• You must be 18 years of age or older. wenbd does not permit accounts for minors under any circumstances.
• During registration, you must provide your correct name, date of birth, address, and contact details. Providing false information will result in account closure.
• Each person is allowed to register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and any accumulated balance may be forfeited.
• By creating an account, you confirm that you do not reside in any jurisdiction where online gaming is prohibited.
• Use a strong password and never share your login credentials with anyone to keep your account secure.

2 Deposit & Withdrawal Policy

All deposit and withdrawal transactions on wenbd are governed by the following rules, in accordance with our Terms & Conditions.

• The minimum deposit amount is BDT 100. The maximum deposit limit depends on account verification status.
• Deposits can be made via bKash, Nagad, Rocket, and bank transfer. Transactions are usually instant or completed within a few minutes.
• Withdrawal requests are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days.
• Withdrawals may only be made using the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted.
• If a withdrawal is attempted before bonus conditions are met, the bonus balance will be voided.
• If you experience any issues with a transaction, contact our support team immediately and keep a screenshot of the transaction for reference.

3 Bonus & Promotion Terms

Wenbd regularly offers exciting bonuses and promotions for its players. The following conditions apply to claiming and using bonuses under these Terms & Conditions.

• Every bonus comes with specific wagering requirements, which typically range from 20x to 40x the bonus amount.
• If wagering requirements are not met within the specified timeframe, the bonus and any winnings derived from it will be forfeited.
• Different games contribute at different rates toward bonus wagering. Slots typically contribute 100%, while table games such as blackjack or roulette may only contribute 10%–20%.
• Each player may use each promotion once only. Any attempt to claim the same promotion multiple times under different identities will result in account closure.
• Wenbd reserves the right to modify, suspend, or cancel any bonus offer at any time. You will be notified of changes with as much advance notice as possible.

4 Gaming Rules

The following Terms & Conditions must be strictly observed while playing on the wenbd platform. Maintaining a fair gaming environment is a shared responsibility.

• All game outcomes are determined by a Random Number Generator (RNG), ensuring complete fairness. Results cannot be manipulated in any way.
• Wenbd is not liable for technical issues or disconnections during gameplay. However, we will endeavour to reach a fair resolution in such situations.
• In Live Casino games, the dealer's decision is final. Any dispute during a game must be reported to support immediately.
• Exploiting any bugs or glitches in the game software is strictly prohibited. Any winnings obtained in such circumstances may be voided.

5 Prohibited Activities

Under the wenbd Terms & Conditions, the following activities are strictly prohibited and will result in immediate action.

• Using automated bots, scripts, or software to play games or manage your account.
• Using the platform for money laundering or any form of illegal financial activity.
• Sharing account credentials with other players or colluding with others to cheat in games.
• Attempting to hack the platform's systems, launching cyberattacks, or stealing data.
• Threatening, harassing, or using abusive language toward other players.
• Chargeback fraud — that is, filing a chargeback with your bank for funds that have already been successfully withdrawn.

6 Responsible Gaming Policy

Wenbd believes gaming should be a form of entertainment, not a financial solution. We are committed to promoting responsible gaming as an integral part of our Terms & Conditions.

• Daily, weekly, and monthly deposit limits can be set on all accounts.
• You have the option to temporarily or permanently exclude yourself from the platform (self-exclusion).
• If any player shows signs of gaming addiction, our team will actively step in to provide support.
• We can refer you to accredited counselling services for professional support.

7 Privacy & Data Protection

Protecting your personal data is one of wenbd's top priorities. Information is collected and used in accordance with our Terms & Conditions.

• Your personal information is never shared with third parties for commercial purposes.
• All transactions and personal data are protected with SSL encryption.
• Please read our Privacy Policy for more details.

8 Dispute Resolution

If a dispute arises with wenbd, please follow the process outlined below.

• Start by reaching out via our 24/7 live support chat. Most issues are resolved this way.
• If the support team is unable to resolve your issue, please submit a detailed complaint via email.
• We aim to provide a written response to all complaints within 7 business days of receipt.
• Wenbd's decision in any dispute shall be considered final, though fairness is ensured in every case.

9 Right to Amend Terms

Wenbd reserves the right to update or amend these Terms & Conditions at any time. For significant changes, advance notice will be provided via your registered email or a notice on the site. Continued use of the platform after any changes constitutes your acceptance of the updated terms.